General terms and conditions
You can print these general terms and conditions using the functions of your web browser. These conditions have been filed with the Chamber of Commerce under deposit number 09167473.
These conditions will also be sent to you with the confirmation of your booking.
GENERAL TERMS AND CONDITIONS OF TRIPTICKET B.V.
Article 1: Definitions
1.1.
The following terms (in both singular and plural) are used in these general terms and conditions:
The following terms (in both singular and plural) are used in these general terms and conditions:
• 'General Terms and Conditions', these general terms and conditions of ParkTicket and TripTicket;
• 'Customer', the party entering into an agreement with ParkTicket and/or TripTicket;
• ‘Event’, the public or private event during which – by way of example, but not limited to – a performance of an artistic and/or sporting nature is given, including but not limited to a musical, theatre, stage or music performance, concert, show or sports event;
• ‘Actual carrier or driver’, the party engaged by TripTicket B.V. to carry out transport, for example but not limited to an event and/or Schiphol;
• ‘Transport’, the transport to an event as offered by TripTicket B.V. via the website www.tripticket.nl;
• 'Agreement', the agreement between TripTicket B.V. and the customer;
• 'Parking period', the period indicated in advance by the customer in the booking during which the vehicle will be parked by the customer, being the period between the start date (this date included) and the end date (this date included) of parking;
• 'ParkTicket', a registered trade name of TripTicket B.V. by which TripTicket B.V. is designated;
• ‘TripTicket’, a registered trade name of TripTicket B.V. by which TripTicket B.V. is designated;
• ‘TripTicket B.V.’, the party with which the customer enters into the agreement;
• 'Ticket', the proof for using a transport solution and/or a parking facility chosen by the customer;
• 'ParkTicket website', www.parkticket.nl;
• ‘TripTicket website’, www.tripticket.nl;
• ‘Parking facility’, the parking accommodation or parking lot with associated grounds and spaces.
• 'Customer', the party entering into an agreement with ParkTicket and/or TripTicket;
• ‘Event’, the public or private event during which – by way of example, but not limited to – a performance of an artistic and/or sporting nature is given, including but not limited to a musical, theatre, stage or music performance, concert, show or sports event;
• ‘Actual carrier or driver’, the party engaged by TripTicket B.V. to carry out transport, for example but not limited to an event and/or Schiphol;
• ‘Transport’, the transport to an event as offered by TripTicket B.V. via the website www.tripticket.nl;
• 'Agreement', the agreement between TripTicket B.V. and the customer;
• 'Parking period', the period indicated in advance by the customer in the booking during which the vehicle will be parked by the customer, being the period between the start date (this date included) and the end date (this date included) of parking;
• 'ParkTicket', a registered trade name of TripTicket B.V. by which TripTicket B.V. is designated;
• ‘TripTicket’, a registered trade name of TripTicket B.V. by which TripTicket B.V. is designated;
• ‘TripTicket B.V.’, the party with which the customer enters into the agreement;
• 'Ticket', the proof for using a transport solution and/or a parking facility chosen by the customer;
• 'ParkTicket website', www.parkticket.nl;
• ‘TripTicket website’, www.tripticket.nl;
• ‘Parking facility’, the parking accommodation or parking lot with associated grounds and spaces.
1.2.
These general terms and conditions apply to and form an integral part of all offers by TripTicket B.V., all acceptances by TripTicket B.V., and all agreements – such as for purchase and sale, the performance of work and/or the provision of services – with TripTicket B.V.
1.3.
Deviating conditions or provisions only apply if the customer and TripTicket B.V. have agreed to them in writing and then only for the agreement for which they were made; for the rest, these conditions remain in force.
1.4.
TripTicket B.V. expressly rejects the applicability of any general terms and conditions of the customer.
Article 2: Information and costs
2.1.
All information about an event, a parking facility, the availability of tickets for it and/or other information provided by TripTicket B.V. to the customer is always provided without obligation and subject to change.
All information about an event, a parking facility, the availability of tickets for it and/or other information provided by TripTicket B.V. to the customer is always provided without obligation and subject to change.
2.2.
All quotations, prices and offers from TripTicket B.V. are non-binding unless explicitly stated otherwise in writing.
2.3.
If the customer has special wishes regarding the reservation of tickets, such as, but not limited to, transport suitable for wheelchairs and/or the accompaniment of SOHO dogs, then the reservation can only be made by telephone (and thus not solely via the TripTicket and/or ParkTicket website) and the customer must specifically communicate the special wishes during the telephone reservation. TripTicket B.V. will, at its own discretion, endeavour to work with TripTicket B.V. and/or the owner of the parking facility to look for an adjusted offer. Settlement will then take place according to a further agreement with the customer.
2.4.
When making a reservation, TripTicket B.V. charges the customer service costs (including shipping and administration costs) for the services provided.
2.5.
TripTicket B.V. has the right to reject a reservation or booking if, due to this booking or reservation, the number of tickets that TripTicket B.V. has available would be exceeded.
Article 3: Access to the parking facility
3.1.
Entering and exiting vehicles in/out of the parking facility can only take place during the opening hours stated in or at the parking facility or at other agreed times. The owner or manager of the parking facility determines the opening hours.
Entering and exiting vehicles in/out of the parking facility can only take place during the opening hours stated in or at the parking facility or at other agreed times. The owner or manager of the parking facility determines the opening hours.
3.2.
Only passenger cars and commercial vehicles with a maximum length of 4.80 m may be parked in the parking facility. The height of the vehicles may not exceed 1.90 m or the height stated at the relevant parking facility. It is not permitted to enter or drive onto the parking facility with trailers of any kind, including caravans.
3.3.
The owner or manager of the parking facility is entitled to refuse any vehicle access to the parking facility if the owner or manager of the parking facility considers this desirable with due observance of reasonableness and fairness. This situation will particularly occur if the owner or manager of the parking facility knows or suspects that a vehicle is carrying explosive or other dangerous substances, excluding motor fuels in the vehicle's designated tank, and also if the owner considers that the vehicle, given its size and/or weight or the goods being transported with it, could cause damage to the surroundings in the broadest sense. If the parking facility does not have an LPG installation, the owner or manager of the parking facility is also entitled to refuse access to vehicles that (partly) use LPG as fuel.
3.4.
Vehicles parked in or on the parking facility must meet the same requirements as vehicles parked on public roads (Part III/WA insurance, etc.). The Road Traffic Act and the Traffic Rules and Traffic Signs Regulations also apply in or on the parking facility.
Article 4: Use of the parking facility
4.1. Rules
During presence on the premises of the parking facility, the parker must behave in accordance with the provisions of the Road Traffic Act, the additional rules imposed under this Act, the Traffic Rules and Traffic Signs Regulations and its annexes, as well as the further rules imposed under these regulations. In case of non-compliance, the parker is liable for the resulting damage.
During presence on the premises of the parking facility, the parker must behave in accordance with the provisions of the Road Traffic Act, the additional rules imposed under this Act, the Traffic Rules and Traffic Signs Regulations and its annexes, as well as the further rules imposed under these regulations. In case of non-compliance, the parker is liable for the resulting damage.
4.2.
The parker is also obliged to follow the instructions of the staff of the owner or manager of the parking facility, to park the vehicle in the indicated or to be indicated place and to behave in such a way that traffic in and/or near the parking facility is not obstructed and safety is not endangered.
4.3.
The staff of the owner or manager of the parking facility is entitled, if deemed necessary by this staff, to move vehicles and/or persons within the parking facility and/or to remove any vehicle from the parking facility, the condition of a vehicle may also be a reason for the staff of the owner or manager of the parking facility to remove this vehicle from the parking facility without this leading to any liability for the owner or manager of the parking facility or the staff. The staff must exercise reasonableness and care when assessing the necessity of moving and/or removing.
4.4.
Vehicles must be properly locked during parking and the lights must be turned off. Occupants of vehicles parked in the parking facility are not permitted to remain in the vehicle longer than necessary to park the relevant vehicle. After parking the vehicle, the occupants must leave the vehicle and the parking facility.
4.5. Nuisance/restrictions on use
It is prohibited to sell, offer for sale, rent or offer for rent goods in or on the parking facility.
4.6.
It is prohibited to bring or have explosive, flammable or otherwise dangerous and/or harmful substances in the parking facility, except for motor fuels in the normal fuel tank of the vehicle.
4.7.
It is prohibited to carry out or have carried out repairs to the vehicle or other work in or on the parking facility unless express permission has been granted by or on behalf of the owner.
4.8.
The parked vehicle can only be collected during opening hours, except in cases where the owner or manager of the parking facility has provided the parker with the possibility to gain access to the parking facility afterwards through the access system.
4.9.
The customer must comply with the code of conduct issued by TripTicket B.V. and applicable at the parking facility regarding the transport and use of the parking facility for which TripTicket B.V. supplies the Tickets.
Article 5: Obligations of the customer during transport
5.1.
The customer is required to behave during the transport or journey in accordance with the reasonable instructions of TripTicket B.V. and/or the actual carrier or driver. The customer must have an identity document and present it at the request of TripTicket B.V. and/or the actual carrier or driver. The customer is obliged, before the start of the transport or journey, to properly pack their luggage (including to prevent damage to other luggage or the bus) and clearly label it with their name, address and destination. TripTicket B.V. and/or the actual carrier or driver is entitled to refuse to transport luggage if the number or size of the packages offered by the customer is unreasonable and/or the weight exceeds 20 kg per person.
The customer is required to behave during the transport or journey in accordance with the reasonable instructions of TripTicket B.V. and/or the actual carrier or driver. The customer must have an identity document and present it at the request of TripTicket B.V. and/or the actual carrier or driver. The customer is obliged, before the start of the transport or journey, to properly pack their luggage (including to prevent damage to other luggage or the bus) and clearly label it with their name, address and destination. TripTicket B.V. and/or the actual carrier or driver is entitled to refuse to transport luggage if the number or size of the packages offered by the customer is unreasonable and/or the weight exceeds 20 kg per person.
The customer is prohibited from:
a. carrying drugs, explosives, weapons, oxygen bottles or dangerous substances in their luggage or otherwise;
b. standing or walking in the bus while driving and/or consuming (hot) drinks, unless at their own risk;
c. using electronics such as mobile phones, except to the extent permitted by the driver.
a. carrying drugs, explosives, weapons, oxygen bottles or dangerous substances in their luggage or otherwise;
b. standing or walking in the bus while driving and/or consuming (hot) drinks, unless at their own risk;
c. using electronics such as mobile phones, except to the extent permitted by the driver.
The customer is required to refrain from in the vehicle:
a. damaging and/or polluting the bus;
b. consuming alcoholic beverages unless expressly permitted by TripTicket B.V. and/or the actual carrier or driver, as well as using narcotics;
c. touching emergency equipment, such as the emergency door and emergency hatch;
d. smoking;
e. in any way obstructing the staff in performing their duties;
f. causing nuisance and disturbance to fellow customers or road users, including spilling (hot) drinks.
a. damaging and/or polluting the bus;
b. consuming alcoholic beverages unless expressly permitted by TripTicket B.V. and/or the actual carrier or driver, as well as using narcotics;
c. touching emergency equipment, such as the emergency door and emergency hatch;
d. smoking;
e. in any way obstructing the staff in performing their duties;
f. causing nuisance and disturbance to fellow customers or road users, including spilling (hot) drinks.
5.2.
TripTicket B.V. and/or the actual carrier or driver is entitled to deny further transport to the customer and order them to leave the bus immediately if the customer acts in violation of the obligations mentioned above under 5.1.
5.3.
The customer is also obliged to fasten the seat belts, if present, while driving; in the case of children under 12 years, the accompanying persons are responsible for fastening the seat belts, if present, while driving. The customer must carry all travel documents required for the trip, such as a passport and visa, be present in time for departure and also be present in time for departure after stops. If the lack of necessary documents or not being present on time or not returning on time causes a significant delay, TripTicket B.V. and/or the actual carrier or driver is entitled not to continue the transport or journey for this customer, without the customer or client being entitled to any compensation or refund of the fare or travel sum.
5.4.
Without prejudice to the above provisions under 5.1 to 5.3, the client or customer is obliged to compensate TripTicket B.V. and/or the actual carrier or driver for any damage they may have suffered and will suffer due to the customer acting in violation of any of the above obligations.
Article 6: Payment methods
6.1.
The following payment methods are possible:
The following payment methods are possible:
a) Booking or reservation via the ParkTicket and/or TripTicket website: MasterCard Credit Card, VISA Credit Card and iDEAL;
b) Booking or reservation via the website or otherwise based on an invoice sent afterwards, only after written decision by ParkTicket and/or TripTicket to offer this payment method to the customer.
b) Booking or reservation via the website or otherwise based on an invoice sent afterwards, only after written decision by ParkTicket and/or TripTicket to offer this payment method to the customer.
6.2.
If the period between the reservation and the date of use of the relevant ticket, in the opinion of TripTicket B.V., does not allow advance payment, the costs related to the reservation or booking may have to be paid directly to TripTicket B.V. and/or the manager or owner of the parking facility and/or the actual carrier or driver. This can only be done with legal Dutch cash payment means or in another payment method allowed by TripTicket B.V. and/or the manager or owner of the parking facility and/or the actual carrier or driver. Payment of the ticket must preferably be made with exact change. If the costs related to the tickets are paid directly to the owner or manager of the parking facility and/or the actual carrier or driver, the relevant tickets will not be sent in advance by TripTicket B.V.
Article 7: Formation of the agreement
7.1.
An agreement is only concluded if and insofar as TripTicket B.V. confirms an agreement in writing or by email or if TripTicket B.V. executes the agreement.
An agreement is only concluded if and insofar as TripTicket B.V. confirms an agreement in writing or by email or if TripTicket B.V. executes the agreement.
7.2.
The administration of TripTicket B.V. serves, subject to proof to the contrary, as proof of the agreement concluded between TripTicket B.V. on the one hand and the customer on the other hand.
7.3.
TripTicket B.V. reserves the right to retain the ticket(s) forming part of the agreement for as long as the customer has not fully paid what is owed to TripTicket B.V.
7.4.
TripTicket B.V. strives to send the Tickets to the customer no later than 48 hours before the customer’s arrival at the parking facility and/or the event, provided these have not been received by the customer by email. If and insofar as the Tickets have not been received by the Customer no later than 48 hours before arrival at the parking facility and/or the event, the customer is advised to contact TripTicket B.V. After the expiry of the aforementioned period, TripTicket B.V. assumes that the Tickets have been received in good order by the customer.
7.5.
TripTicket B.V. reserves the right at all times to refuse or cancel a booking or reservation without stating reasons. TripTicket B.V. will inform the customer of the relevant refusal or cancellation as soon as possible. If TripTicket B.V. decides to refuse or cancel a booking or reservation, TripTicket B.V. is under no obligation to pay any compensation to the customer.
7.6.
If the customer has not arrived at the parking facility within 8 hours after the stated arrival time of the parking period or has not given notice of a delayed arrival due to a flight delay, the booking will be registered as a “no-show”. There will be no refund of payments already made.
Article 8: Modification of the agreement
8.1.
If during the execution of the agreement it appears that proper execution requires changes or additions to the services to be performed, the parties will timely and jointly adjust the agreement accordingly.
If during the execution of the agreement it appears that proper execution requires changes or additions to the services to be performed, the parties will timely and jointly adjust the agreement accordingly.
8.2.
If the parties agree that the agreement is changed or supplemented, the time of completion of execution may be affected. TripTicket B.V. will inform the customer of this as soon as possible.
8.3.
If the change or addition to the agreement has financial and/or qualitative consequences, these will be borne by and at the risk of the customer. TripTicket B.V. will inform the customer of this as soon as possible.
8.4.
By way of derogation from paragraph 3 of this article, TripTicket B.V. will not charge additional costs if the change or addition results from circumstances attributable to TripTicket B.V.
8.5.
Cancellation of a booking made on the website www.parkerenarenapoort.nl is possible. If the cancellation takes place no later than 1 day before the arrival date, 100% of the parking costs will be refunded (excluding booking costs). Within 1 day, no refund will be made.
8.6.
Cancellation of a booking made on the website parkerenarenapoort.nl is possible, provided the customer pays the related costs to TripTicket B.V. Booking fees are never refunded. The costs are calculated based on the following percentage scale:
• costs for a made parking booking:
o if cancelled no later than 1 working day before the event, no costs will be charged for the relevant parking space/facility;
o if cancelled within 1 working day before the event, 100% of the agreed price for the relevant transport.
o if cancelled no later than 1 working day before the event, no costs will be charged for the relevant parking space/facility;
o if cancelled within 1 working day before the event, 100% of the agreed price for the relevant transport.
8.7.
Changing a made booking is always possible. If the change is made no later than 5 days before the arrival date, no costs will be charged. Within 5 days, additional costs may be charged, for example but not limited to if the arrival date is adjusted.
Article 9: Tickets
9.1.
The tickets provided by TripTicket B.V. are and remain the property of TripTicket B.V. and are provided to the customer under the condition that it is never permitted without prior written consent from TripTicket B.V. to:
The tickets provided by TripTicket B.V. are and remain the property of TripTicket B.V. and are provided to the customer under the condition that it is never permitted without prior written consent from TripTicket B.V. to:
• Resell the tickets to third parties or otherwise provide the tickets to third parties in any commercial way, directly or indirectly;
• Offer the tickets in commercial statements – in any way – or otherwise refer to the tickets.
• Offer the tickets in commercial statements – in any way – or otherwise refer to the tickets.
9.2.
TripTicket B.V. reserves the right at all times to refuse reservations from customers suspected or proven to have engaged in the prohibited acts above.
Article 10: Liability
10.1.
TripTicket B.V. is not liable for any direct or indirect material or immaterial damage of any kind suffered by the customer or a third party in connection with or arising from negotiations conducted with TripTicket B.V., an agreement entered into with TripTicket B.V., an error, shortcoming or omission by TripTicket B.V., an appeal by TripTicket B.V. to force majeure, or a service provided by TripTicket B.V. or any (other) cause whatsoever, unless:
a. TripTicket B.V. is insured for the damage and that insurance pays out; in that case, liability is always limited in total to the amount paid under that insurance in the relevant case;
b. The customer or the relevant third party proves that the damage is due to intent or deliberate recklessness by TripTicket B.V.
TripTicket B.V. is not liable for any direct or indirect material or immaterial damage of any kind suffered by the customer or a third party in connection with or arising from negotiations conducted with TripTicket B.V., an agreement entered into with TripTicket B.V., an error, shortcoming or omission by TripTicket B.V., an appeal by TripTicket B.V. to force majeure, or a service provided by TripTicket B.V. or any (other) cause whatsoever, unless:
a. TripTicket B.V. is insured for the damage and that insurance pays out; in that case, liability is always limited in total to the amount paid under that insurance in the relevant case;
b. The customer or the relevant third party proves that the damage is due to intent or deliberate recklessness by TripTicket B.V.
10.2.
In all cases in which TripTicket B.V. can invoke the provisions of this article, any employees and/or third parties engaged by TripTicket B.V., including but not limited to: the actual carrier or driver and/or the owner or manager of the parking facility, may also invoke them, even if the provisions of this article were stipulated by the relevant employee(s) and/or third parties engaged by TripTicket B.V.
10.3.
TripTicket B.V. is not responsible for and does not give any guarantee for the quality and content of the parking facility and/or the transport and the course of events in and around the parking facility and/or the transport and accepts no liability in this regard.
10.4.
TripTicket B.V. is not liable for damage caused by missing a connection to own or other means of transport, including but not limited to flights from Schiphol Airport.
10.5.
TripTicket B.V. can never be held liable for damage due to death, injury, accident, harm, loss, damage or theft caused to the Customer during use of the parking facility and/or the transport, and/or the transport to and from any final destination (for example, Schiphol Airport).
10.6.
If and insofar as TripTicket B.V. cannot fully or partially fulfil its obligations to the Customer due to force majeure, the agreement will be dissolved, without any party deriving any right to compensation from this. Force majeure includes: war, threat of war and riots, obstructive measures by domestic and foreign authorities, death of one or more members of the Royal Family, fire, strikes, failure of and damage to equipment and equipment control systems, blockage/strike of transport, flooding, lockouts, sabotage and generally all unforeseen circumstances both domestically and abroad, as a result of which compliance with the agreement can no longer reasonably be demanded from TripTicket B.V. TripTicket B.V. also has the right to invoke force majeure if the circumstance that prevents (further) compliance occurs after TripTicket B.V. should have fulfilled its obligations.
10.7.
TripTicket B.V. accepts no liability for loss of tickets by the customer, regardless of the cause.
10.8.
TripTicket B.V. accepts no liability for the purchase and delivery of tickets not carried out by TripTicket B.V., nor for agreements not fully processed by TripTicket B.V., whether or not at the request of the customer, and involving a third party directly or indirectly.
10.9.
TripTicket B.V. is not liable for damage of any kind caused by TripTicket B.V. relying on incorrect and/or incomplete information provided by the customer, unless this incorrectness or incompleteness should have been known to TripTicket B.V.
10.10.
TripTicket B.V. accepts no liability for errors and/or incorrect information on the website of TripTicket B.V., ParkTicket and/or TripTicket.
10.11.
During the entire reservation period from application up to and including receipt of the ticket, TripTicket B.V. cannot be held liable for any form or degree of damage whatsoever. This also includes all forms of damage and loss caused by incorrect and/or partly incorrect information displayed on the ParkTicket.nl or TripTicket.nl website and/or the non-functioning or partial malfunctioning of any part of this website.
10.12.
The customer indemnifies TripTicket B.V. against any claims from third parties who suffer damage in connection with the execution of the agreement and which damage is attributable to the customer.
10.13.
TripTicket B.V. is not liable and cannot be held liable for damage due to or in the event of prevention and/or delay in visiting an event or other final destination for reasons such as but not limited to: traffic jams, weather conditions and/or all cases of force majeure.
10.14.
If TripTicket B.V. is legally liable for damage caused by death or injury to the customer as a result of an accident that occurred in connection with and during the transport and/or damage caused by total or partial loss or damage to their luggage during transport, and the limitation of liability as included in Article 10.1 does not hold, then the liability for such damage, except – in short – in the event of intent or deliberate recklessness by TripTicket B.V. itself, is limited on the basis of Article 8:1157 Dutch Civil Code to the amounts determined by or pursuant to the general administrative order issued under this article. TripTicket B.V. is not liable for loss of or damage to money, negotiable documents, gold, silver, jewellery, works of art or other valuables.
Article 11: Intellectual property rights
11.1.
All intellectual property rights relating to the name, the logo, and any text and (advertising) music of TripTicket B.V., as well as relating to the business formula used by TripTicket B.V. in general, are vested in TripTicket B.V. The customer is not permitted to disclose and/or reproduce or otherwise use or link to this directly or indirectly without the prior written consent of TripTicket.
All intellectual property rights relating to the name, the logo, and any text and (advertising) music of TripTicket B.V., as well as relating to the business formula used by TripTicket B.V. in general, are vested in TripTicket B.V. The customer is not permitted to disclose and/or reproduce or otherwise use or link to this directly or indirectly without the prior written consent of TripTicket.
11.2.
All intellectual property rights relating to the name of the event, the location, the carrier, logos and the like are vested in the original rights holders. The customer is not permitted to disclose and/or reproduce or otherwise use or link to this directly or indirectly without the prior written consent of the relevant rights holders.
Article 12: Additional provisions
12.1.
If any provision in these general terms and conditions or any part of the agreement should at any time be null and void or be annulled, the general terms and conditions of the agreement will remain in effect for the rest. The parties will then agree on a provision for the null and void or annulled section that most closely aligns with the intentions that the parties had with the agreement and these general terms and conditions.
If any provision in these general terms and conditions or any part of the agreement should at any time be null and void or be annulled, the general terms and conditions of the agreement will remain in effect for the rest. The parties will then agree on a provision for the null and void or annulled section that most closely aligns with the intentions that the parties had with the agreement and these general terms and conditions.
12.2.
Additions or amendments to the agreement or these general terms and conditions can only be made in writing.
12.3.
Any complaints from customers regarding the services provided by TripTicket B.V. must be submitted in writing to the TripTicket B.V. customer service department within five business days after the incident. The customer service department will ensure that the complaint is handled within a reasonable period, which will not exceed six weeks from the date of the postmark.
12.4.
All legal relationships between TripTicket B.V. and the customer are governed by Dutch law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods of 1980 (Vienna Sales Convention) is expressly excluded.
12.5.
All disputes arising from the reservation, the agreement and/or these general terms and conditions between the parties will, insofar as they exceed the jurisdiction of the District Court Subdistrict Sector, be submitted to the court in Zutphen, unless any mandatory legal provision prevents this.
12.6.
The latest version or the version in effect at the time the agreement was concluded always applies.
12.7.
In all cases in which TripTicket B.V. is entitled to invoke the provisions contained in these general terms and conditions, any employees and/or third parties engaged by TripTicket B.V., including but not limited to: the actual carrier or driver and/or the owner or manager of the parking facility, may also invoke them, even if the provisions in these general terms and conditions were stipulated by the relevant employee(s) and/or third parties engaged by TripTicket B.V.