Customer support

Do you have a question? Check the frequently asked questions for answers. Here you will often find the answer to your question.

If you have ordered a ticket but have not received it, check your junk mailbox or spam box.

You can also download your ticket from your account. More information can be found in the frequently asked questions.

Always read the ticket and route description carefully (booking confirmation email), as many questions can be answered there as well.

Customer service opening hours:

Monday to Thursday from 09.00 to 16.00

Friday from 09.00 to 12.00

We are closed on weekends

You can reach us by phone via

We only answer questions about parking locations, for other questions contact the customer service of Johan Cruijff ArenA, AFAS Live or Ziggo Dome.